Terms & Conditions

Last Updated: October 2026

These Terms and Conditions govern your use of this website and purchases made through our online store.

By accessing the website or purchasing products through it, you agree to these Terms and Conditions to the extent permitted by applicable law.

1. Use of the Website

You may use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent activities

  • Attempt unauthorised access to the website

  • Introduce viruses or malicious software

  • Interfere with website security

  • Misuse customer or business information

  • Infringe intellectual property rights

  • Use automated systems in a way that disrupts the website

2. Customer Information

When placing an order, customers agree to provide current, complete, and accurate information.

Customers are responsible for ensuring that shipping, billing, contact, and payment information is correct.

3. Products

Reasonable efforts are made to provide accurate product:

  • Images

  • Descriptions

  • Colours

  • Sizes

  • Specifications

  • Pricing

  • Availability

Actual product appearance may vary slightly because of factors including screen settings, lighting, photography, or manufacturing variations.

4. Pricing

Product prices are displayed in the currency shown on the website.

Prices may be changed at any time before an order is accepted.

Any applicable shipping charges, taxes, or other fees will be displayed where required.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

An order may be refused or cancelled where reasonably necessary due to circumstances including:

  • Product unavailability

  • Pricing errors

  • Payment failure

  • Suspected fraud

  • Shipping restrictions

  • Technical problems

  • Legal restrictions

Where payment has already been collected for a cancelled order, an appropriate refund will be provided.

6. Payments

Available payment methods will be displayed during checkout.

Payment transactions may be processed by independent third-party payment providers.

Customers confirm that they are authorised to use the payment method submitted with an order.

7. Shipping and Delivery

Shipping and delivery are subject to the Shipping Policy made available on the website.

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

8. Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by the Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms is intended to remove mandatory consumer rights.

9. Promotions and Discount Codes

Promotional offers may be subject to additional conditions.

Unless otherwise stated:

  • Discount codes cannot be exchanged for cash

  • Promotions may expire

  • Certain products may be excluded

  • Codes may not be combinable

  • Promotional misuse may result in cancellation where legally permitted

10. Intellectual Property

Website materials including text, graphics, photographs, logos, product images, designs, videos, and other content may be protected by intellectual property laws.

Content may not be copied, reproduced, distributed, modified, or commercially exploited without appropriate permission.

11. Customer Reviews and Content

Customers may be permitted to submit reviews, photographs, comments, feedback, or other content.

By submitting content, you confirm that:

  • You have the right to submit it

  • It does not violate another person's rights

  • It is not fraudulent or misleading

  • It does not contain unlawful or malicious material

Submitted content may be displayed or used in connection with the website and its promotion where legally permitted.

12. Third-Party Services

The website may use third-party services for functions such as:

  • Payments

  • Shipping

  • Analytics

  • Advertising

  • Ecommerce technology

  • Customer support

Third-party services may operate under their own terms and privacy policies.

13. Website Availability

Continuous or uninterrupted website availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance

  • Updates

  • Technical problems

  • Security requirements

  • Events outside reasonable control

14. Limitation of Liability

To the maximum extent permitted by applicable law, liability may be limited for indirect or consequential losses arising from use of the website or circumstances reasonably outside our control.

Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer protection rights.

15. Force Majeure

We will not be responsible for delays or failure caused by circumstances reasonably outside our control, including:

  • Natural disasters

  • Floods

  • Severe weather

  • War or civil unrest

  • Government action

  • Public emergencies

  • Transportation disruptions

  • Courier interruptions

  • Telecommunications failures

  • Infrastructure failures

16. Privacy

Personal information is handled in accordance with the Privacy Policy available on this website.

17. Changes to These Terms

These Terms may be updated from time to time.

The latest version will be published on the website and will take effect in accordance with applicable law.

18. Governing Law

These Terms and transactions made through the website are governed by the applicable laws of Thailand, without limiting mandatory consumer rights available under Thai law.

19. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Customer Support

Questions, return requests, privacy requests, or other concerns may be submitted using the customer support or contact options made available through the website.